Policy and Public Affairs Manager
JCQ is the representative body for the leading qualifications and assessment boards in the United Kingdom. The eight members of JCQ are the largest national awarding bodies offering general and vocational qualifications in the UK. They are responsible for setting and awarding secondary education level qualifications, such as GCSE’s, Standard Grades, A-levels, Highers and vocational qualifications including the newly developed T-Levels. The UK examinations board sector is amongst the most diverse in the world and a vital part of the education landscape. JCQ is a not for profit Community Interest Company, limited by guarantee and is funded by its members.
JCQ's mission is to reduce bureaucracy for schools and colleges by facilitating and delivering common administrative arrangements for examinations. We work with members to ensure there is a common framework including the conducting of exams, management of malpractice and cheating which rarely occurs. JCQ helps members work collectively with the regulator and government departments.
JCQ‘s core aims are:
• Reduce bureaucracy for schools and colleges by facilitating and delivering common administrative arrangements for examinations.
• Provide a forum for strategic debate, information exchange and expression of common interest amongst awarding bodies.
• Enable member awarding bodies to jointly express views and collectively respond to national issues.
• Provide a channel for collective discussion with key stakeholders including schools and colleges, the HE sector, teachers, lecturers, examination officers, heads of centres and their representative organisations.
JCQ undertakes a wide range of activities including the publishing of national GCSE and A level results in August; handling enquiries from examination officers; and publishing advice, guidance and regulations on delivering examinations.
The main objective for JCQ is to enable its members to act together by providing common administrative arrangements for examinations and communicating with a single voice to the media, regulators, Government departments and other stakeholders.
JCQ's Policy & Public Affairs Manager reports to the Director General and also works closely with members, proactively leading the development and communication of a range of policy issues related to qualifications and awarding, steering opinion and influencing key stakeholders on behalf of JCQ's member Awarding Organisations (AOs).
To perform this role effectively, the individual has a good understanding of the education sector, including general and vocational qualifications, policy making and how to engage with organisations, regulators, Government departments across the UK and other stakeholder organisations.
The Policy & Public Affairs Manager helps drive forward JCQ work in a pro-active way and is focused on outcomes working collaboratively with members and all stakeholders to achieve JCQ's objectives.
- To work with the Director General on external engagement so that JCQ develops as an influential organisation driving policy reform in response to the needs of its member AOs.
- To pro-actively develop and lead policy on all general qualifications across JCQ, in close consultation with member AOs and informed by the JCQ Board and the JCQ Committee structure.
- To work with the Director General to develop, implement and lead on JCQ's strategy for technical and vocational qualification, developing and maintaining appropriate links with JCQ member representatives.
- To coordinate JCQ's response to consultations by Governments and regulators across the UK.
- To develop constructive and collaborative partnerships with external stakeholders wherever possible, including with regulators and Government departments.
- To represent JCQ with external stakeholders at events and meetings including relevant external committees and groups as required as well as senior staff contacts at DfE, Ofqual, IfATE, ESFA and others as required.
- To service and support relevant JCQ Committees, including organising meetings and making notes as required, identifying actions and turning them into agreed actions.
- Contribute to the development of JCQ more widely, carrying out any other tasks to support the running of JCQ as required from time to time.
Experience and Skill Set
The Policy & Public Affairs Manager will have relevant experience of policy development and implementation in an education environment, with a good understanding of regulators, Government departments and other stakeholders. Experience of an exam awarding environment is desirable, although not essential.
- Ability to work independently and pro-actively, handling multiple projects
- Ability to work under pressure and to tight deadlines
- Ability to create constructive and influential partnerships with key stakeholders
- Excellent communication skills, both numerical and written
- Proficient IT skills
- Good networking capabilities
- A self-motivated individual with a professional and proactive attitude
- A good team worker, willing to contribute to, influence and help lead JCQ's broader activities
- Willing to be flexible and work outside office hours when necessary (eligible for TOIL in line with JCQ policy)
- Strives to meet or exceed ambitious performance objectives and quality standards
- Has pride in the JCQ and in their own working practices
- Adds value by delivering results through continually finding sustainable improvements in methods and processes.
- Seeks to improve their performance and sets themselves demanding standards.
Member & Stakeholder Focused
- Demonstrates a desire to help and serve members and customers in a way that best meets their actual needs.
- Makes efforts to understand member and stakeholder expectations and providing a high quality service for a long-lasting and mutually satisfactory relationship.
- Personally contributes to effective team working by working collaboratively with others.
- Understands the needs and goals of others and adapts their own views and behaviour when appropriate.
- Accepts help from others.
- Communicates constructively, honestly and openly with colleagues.
- Takes responsibility for events or outcomes.
- Holds self and others accountable for decisions, actions and commitments.
- Helps create an environment and culture that shares the vision and direction of the JCQ.
- Be a champion of diversity and inclusion consistent with the values of JCQ and its members.
- Sets clear goals and work parameters for others to follow and help others to develop plans.
- Ensures expectations are clear and specific.
- Provides regular constructive feedback and recognises the accomplishment of others, privately and publicly.
- Can communicate at all levels using various, appropriate methods of communication.
- Communicates in a clear and persuasive manner within and outside the JCQ.
- Actively listens taking others views into account.
- Gains respect by operating in a professional and credible manner.
- Seeks opportunities to improve processes and drive change. Proactively initiates innovative ideas and actions.
- Is flexible and open to new ideas.
- Manages or participates in the change process.
- Remains positive despite setbacks, changes and ambiguities.
Job Title: Policy & Public Affairs Manager
The successful candidate may be appointed 'Head' with suitable experience.
Reporting to: Director General
Location: Central London
Date: December 2019