Exams Office

Within this section you will find the most essential JCQ and JCQCIC documents which will help you in your role as an examinations officer.  This section has been structured in line with the key activities of the exam cycle, ranging from key dates, access arrangements, conducting exams to results and post results services.  Click the links on the right to view more information.

JCQCIC Change of Address

The JCQCIC office is moving.  From Monday 18 May 2015, any hard copy correspondence for the JCQCIC should be sent to:

Ground Floor, 4 Millbank,

Please make a note of our address for future use.  A postal redirection order will be in force for an initial twelve month period.  There should be no need to re-send correspondence during this time.


On 1st January 2014, the JCQ transferred its assets and operations to the Joint Council for Qualifications CIC, a not-for-profit Community Interest Company.  The documents issued by the JCQ at the start of the academic year 2013-2014 will remain valid for use until they are reissued or updated for the new academic year 2014-2015. Documentation published following 1st January 2014 will be issued by the JCQ CIC and will bear the new JCQ CIC logo.  For further information regarding the JCQ's change of status, please click here.

Centre Queries

Should you require any clarification or guidance on any aspect of examination administration please email centresupport@jcq.org.uk

If you have a query relating to a candidate who may require access arrangements, or require further clarification in respect of the JCQCIC publication 'Access Arrangements and Reasonable Adjustments' please send an e-mail message to centresupport@jcq.org.uk.

You will receive a prompt written response to your query.  This will allow you, and indeed the JCQCIC, to have an electronic record of the information conveyed.

The JCQCIC will only accept queries/questions by e-mail.

Any queries regarding Malpractice and/or Special Consideration must be referred to the relevant Awarding Organisation directly.  Click here for contact details.

Please note, the JCQCIC is unable to advise centres regarding the running of examinations for BTEC and other vocational qualifications, or IGCSE qualifications.  If you have queries relating to BTEC and other vocational qualifications, or to IGCSE you will need to contact the relevant Awarding Organisation directly.



JCQ Members